Microsoft Dynamics CRM

Microsoft Dynamics CRM is a full customer relationship management (CRM) suite with marketing, sales, and service capabilities that are fast, familiar, and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships. Delivered through a network of channel partners providing specialized services, Microsoft Dynamics CRM works with familiar Microsoft® products to streamline processes across an entire business.

Corporate Website :

http://crm.dynamics.com

Research from this company :

Service Benchmarking and Measurement-Using Metrics to Drive Customer Satisfaction and Profits The empowered customer: Productivity enhancements in a digital era Delivering via Customer Service via the Contact Center and the Web Self-Service: Putting Customers First Makes You a Winner