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An Analysis of Aggressive Online Targeted Against Corporations, Their Products, Services, and Brands
By : Cymfony Published Date: May 15, 2007
The Internet has become a hospitable environment for people looking to advance aggressive forms of criticism against corporations. The same social media technologies that strengthen your company’s relationship with consumers also make is easy for a single critic to mount an aggressive campaign against you. This whitepaper will present new research that reveals what drives this type of aggressive behavior.
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Cymfony
Convergent PR: The Best of Both Worlds
By : Godfrey Published Date: May 23, 2007

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Godfrey
Customer Centric Messaging - What You Need To Know
By : Clickatell Published Date: May 07, 2008
In meeting the challenges of an increasingly competitive banking landscape, Standard Bank seeks to differentiate itself by providing the highest levels of service to its customer base. An integral part of achieving this goal has been its partnership with Clickatell to deliver personalized and relevant messaging to bank customers via their mobile phones.  Read this case study to learn more.
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Clickatell
Customer Reviews Drive Online Satisfaction, Recommendation and Loyalty
By : ForeSee Results Published Date: Jul 19, 2007

Online retailers are always on the lookout for ways to improve the online shopping experience and stay ahead of the competition. Adding consumer product reviews is one such way. As part of the analysis of the Spring 2007 edition of the Top 100 Online Retail Satisfaction Index, we delved into the data specific to consumer product reviews to answer pertinent questions.


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ForeSee Results
Demand Generation Through Corporate Blogging: What is Blogging's Role in SEO & Social Networking?
By : Compendium Blogware Published Date: Oct 15, 2007
Two significant online trends are directly impacting the present and future of Business-to-Business Marketing. Learn how organizational blogging can dramatically impact search engine results and serve as an entry into the world of social media.
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Compendium Blogware
Driving Sales with User-Generated Content: How Word of Mouth Impacts Manufacturers Online
By : Bazaarvoice Published Date: Mar 17, 2008
User-generated content – defined as information generated not by a business or media outlet, but by a user of such online assets – drives Web 2.0. When businesses enable customers – or users – to write reviews, ask or answer questions from the community, or share experiences, they create conversations that become the most powerful form of marketing - word of mouth marketing. This paper specifically addresses how manufacturers can work to build their own word-of-mouth working with retailers.
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Bazaarvoice
Fundamentals of Marketing Through Games
By : Catalyst SF Published Date: Apr 23, 2008
This white paper is designed to provide the marketing generalist with the basics of the gaming industry and how to leverage game marketing tools to improve marketing effectiveness. It is not designed for a gaming expert but rather for the person who is curious about the space, believes that game marketing may have value for their brand, but is not well versed in the opportunities available or the dynamics of the industry.
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Catalyst SF
Fundamentals of Mobile Marketing
By : Catalyst SF Published Date: Apr 07, 2008
This white paper is intended to provide an overview of the mobile marketing options available to marketers today. It is designed for the person who wants an entry level perspective on the platform. Ultimately, this document is meant as a starting point in your pursuit for greater understanding of emerging media options, in this case mobile. After reading, you should have some idea of how to proceed to explore digital marketing for your brand.
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Catalyst SF
Get Ahead with Interactive Promotional Contests
By : Breakout Solutions Published Date: Sep 23, 2008
Breakout Solutions is pioneering the way in which organizations utilize Social Media to meet their online promotional objectives. Our proprietary video contest platform provides a turnkey solution for organizations that value interacting and communicating directly with their target market through social media. Web 2.0, has led to a more interactive and social landscape where content is no longer king, conversation is. Breakout Solutions can help your brand become a part of these conversations so that you have a better understanding of how others view your brand and utilize your products and services.
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Breakout Solutions
Hitwise U.S. Research Note: Measuring Web 2.0 Consumer Participation
By : Hitwise Published Date: Jul 05, 2007
This research note covers what the top web 2.0 websites are, and describes how over 10 million U.S. Internet users interact with these new technologies.

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Hitwise
Hitwise U.S. Social Networking Report: Driving Opportunities Through Participatory Marketing
By : Hitwise Published Date: Apr 04, 2008
This White Paper by Hitwise U.S. looks at the key social networking learnings from 2007 and the trends that are most likely to play out in 2008.
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Hitwise
How to Capitalize on Social Networking Sites
By : Alterian Inc Published Date: Nov 24, 2008
Virtual worlds where customers can connect and share information are another channel through which marketers can improve the customer experience, but consider your approach carefully.
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Alterian Inc
Integrating Email Campaigns with New and Existing Mediums
By : Gold Lasso Published Date: Aug 19, 2008
Integrating Email Campaigns with New and Existing Mediums.  This white paper is a review of the "why's" and "how's" of email integration with other marketing mediums.
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Gold Lasso
Keeping the Event in Event Marketing
By : ICC/Decision Services Published Date: Feb 18, 2008
In today’s competitive economy, the role of advertising and promotion has never been more important. Creating consumer awareness and driving them to make a buying decision continues to be the central focus, but the average consumer is attacked with more messages than ever before. As the level of total advertising has risen, there has been an evolution of the variety of methods and types in existence. This has placed the advertising industry in a state of chaos.
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ICC/Decision Services
Making the Case for a Social Media Strategy
By : Cymfony Published Date: Jul 11, 2006
Social media - online sites like blogs and discussion boards where consumers create and share information and opinions directly with each other - are beginning to affect brands. Download this white paper now to understand the importance of a social media strategy, and how to make the case to management.

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Cymfony
Modular Media For Entertainment Marketers
By : Real Time Matrix Published Date: Jan 25, 2008
This whitepaper is intended for marketing or advertising professionals in the entertainment industry who have heard about “modular media technologies” (e.g., widgets, RSS, and Vortexes) and wants to learn more about how they can be effectively deployed in a strategic marketing program. After reading the white paper, you will have a solid understanding of the consumer trends behind Web content portability, the benefits and drawbacks of various portable Web technologies, and the knowledge foundation for developing a strategic approach to pursuing Web content portability for your entertainment brand.
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Real Time Matrix
Modular Media For Sports Marketers
By : Real Time Matrix Published Date: Jan 25, 2008
This whitepaper is intended for marketing or advertising professionals in the sports industry who have heard about “modular media technologies” (e.g., widgets, RSS, and Vortexes) and wants to learn more about how they can be effectively deployed in a strategic marketing program. After reading the white paper, you will have a solid understanding of the consumer trends behind Web content portability, the benefits and drawbacks of various portable Web technologies, and the knowledge foundation for developing a strategic approach to pursuing Web content portability for your sports brand.
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Real Time Matrix
Online Consumer Opinions/Use of User Generated Content in the UK, study with JupiterResearch, Jan.08
By : Bazaarvoice Published Date: Jan 11, 2008
This unbiased study found that most UK online researchers rate product ratings and reviews the most helpful feature when researching products to buy online or on the high street, and that almost all shoppers trust online reviews.
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Bazaarvoice
Oxygen Turns to Sparta Social Networks to Increase Television Viewership
By : Sparta Social Networks Published Date: Oct 09, 2008
Available in more than 74 million homes, Oxygen Media (Oh!), the cable-television network co-founded by Oprah Winfrey, was looking for innovative ways to introduce a new weekly television program and drive viewership. The strategy: Launch an $8 million marketing campaign that included an online community where viewers would invite and encourage friends to watch the show. Because the premiere dates of television shows are fixed, the network had to get its online community up and running quickly. Download this case study to learn more.

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Sparta Social Networks
Packet8 - Sparta Case Study
By : Sparta Social Networks Published Date: Oct 09, 2008
This case-study talks about how the Packet8 broadband voice over Internet protocol (VoIP) and video communications service which lets broadband Internet users add digital voice and video communications services to their high-speed Internet connection. Videophone users now account for almost 5 percent of Packet8’s 74,000 lines, and are one of several drivers in the company's quarterly growth, up 54 percent in the most period to $6 million in revenue. Download to learn more.
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Sparta Social Networks
Pharmaceutical Social Media Marketing: Risks and Regulatory Issues
By : Cymfony Published Date: Sep 04, 2007
The pharmaceutical industry is very interested in using social media to promote products, services and issues important to it. However, many drug firm executives are uncertain about how to tackle the legal and regulatory issues associated with social media communications.
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Cymfony
Secrets of Social Marketing Success: How 2007 Hot Holiday Products are Being Marketed Online
By : Oneupweb Published Date: Nov 09, 2007
Uncover the social marketing secrets of the hottest holiday products with Oneupweb's white paper, Secrets of Social Marketing Success: How 2007 Hot Holiday Products are Being Marketed Online.
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Oneupweb
Social Media Marketing
By : HubSpot Published Date: Apr 16, 2008
Learn how to harness the power of the social mediasphere - facebook, digg, del.icio.us, reddit, and many others - to get found by more potential customers, develop meaningful relationships with others in your industry, and position yourself as an expert in your field.
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HubSpot
Social Media Marketing as Part of an Integrated Marketing Strategy
By : LeapFrog Interactive Published Date: Jun 27, 2008
With detailed planning and execution by an experienced agency, social media marketing (SMM) can be a valuable channel within integrated marketing campaigns, complementing and enhancing the results from other efforts.
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LeapFrog Interactive
Social Media Marketing Hits and Misses: How 2007 Hot Holiday Brands and Products Performed Online
By : Oneupweb Published Date: Jan 30, 2008
Learn from the mistakes and successes of others in part 2 of Oneupweb's landmark social media marketing study, Social Media Marketing Hits and Misses: How 2007 Hot Holiday Brands and Products Performed Online.
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Oneupweb
 
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